Automotive Service Advisor - Upsell & Service Excellence

Career Choices Dewis Gyrfa Ltd

England

On-site

GBP 27,000 - 33,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Holiday allowance 33 days incl. bank"s
Retail discounts
Pension scheme
Family-friendly policies
Cycle-to-work
Healthcare access
Volunteer days
Share purchase plan
Referral rewards
Training opportunities
Flexible working

Job summary

Career Choices Dewis Gyrfa Ltd is advertising on behalf of an automotive company recruiting a Service Advisor to support the busy Service Department in the Cheshire area. The role focuses on delivering excellent customer service and up-selling service work and plans.

You will work with in-house systems to manage job cards and keep customers informed throughout the repair process. The ideal candidate will have proven Service Advisor experience, great communication skills, and familiarity with

Qualifications

  • Experience working as a Service Advisor.
  • Ability to upsell on service work and service plans.
  • Strong customer-focused communication skills.
  • Familiarity with Motor Dealership Database Software.

Responsibilities

  • Communicate with customers about service and repair work.
  • Produce Job Cards on in-house computer systems.
  • Update customers and vehicle records.
  • Prepare and complete invoices.
  • Advise customers on estimated costs and timescales of work.
  • Carry out ad-hoc duties as required.

Skills

Service advisor experience
Upselling
Customer-focused
Excellent communicator

Tools

Motor Dealership Database Software

Job description

Career Choices Dewis Gyrfa Ltd is advertising on behalf of an automotive company recruiting a Service Advisor to support the busy Service Department in the Cheshire area. The role focuses on delivering excellent customer service and up-selling service work and plans.

You will work with in-house systems to manage job cards and keep customers informed throughout the repair process. The ideal candidate will have proven Service Advisor experience, great communication skills, and familiarity with

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