Premium Auto Service Advisor – Weekdays, Upsell Focus

Career Choices Dewis Gyrfa Ltd

Knutsford

On-site

GBP 28,000 - 32,000

Full time

9 days ago

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Benefits offered by this job

Salary £28k

OTE £32k

Weekdays 8:00–17:30

Premium environment

Career development

Job summary

Career Choices Dewis Gyrfa Ltd is seeking an experienced Service Receptionist/Advisor for a premium automotive workshop environment in Knutsford. The role focuses on expert vehicle servicing guidance, scheduling, and upselling services to support workshop efficiency and customer satisfaction.

The successful candidate will demonstrate proven motor-trade service advisory experience, excellent communication, and the ability to manage multiple tasks while delivering high standards of service in a

Qualifications

Proven experience as a Service Advisor in the motor trade.
Excellent communication skills and a strong customer-focused approach.
Ability to organise workload and manage multiple priorities efficiently.

Responsibilities

Provide expert advice and personalised customer service for vehicle servicing and repairs.
Manage service booking schedules to support efficient workshop workflow.
Upsell additional services and repair work in line with customer needs.
Ensure clear, professional communication between customers and technical staff.
Maintain accurate customer records and update vehicle histories.
Build strong customer relationships to support repeat business and loyalty.