Automotive Service Advisor — Training, Upsell & Commission

Hawk Hiring LTD; Aylesford; Sur place; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Holiday allowance

Pension scheme

Staff discounts on cars

Discounted parts & servicing

Free on-site parking

Résumé du poste

Hawk Hiring LTD is seeking a customer-focused Automotive Service Advisor to join our busy main dealer workshop in Ashford, Kent. You will greet customers, book in vehicles, provide clear repair updates, liaise with the workshop team, and upsell maintenance products to meet customer needs.

The role offers a base salary of £26,000–£30,000 per year plus a generous commission structure with realistic OTE £32,000–£38,000+, over a 42.5-hour week from Monday to Friday, with no Sunday work, plus

Qualifications

• Experience as Automotive Service Advisor in a dealership or workshop.
• Excellent interpersonal and relationship-building skills.
• Proven track record or aptitude for upselling service plans and maintenance items.
• Team leadership or supervisory experience is beneficial but not required.
• Full UK driving licence.

Responsabilités

• Front-of-house customer reception and greeting.
• Booking in vehicles and scheduling service milestones.
• Providing clear repair updates to customers.
• Liaising with workshop technicians to track progress.
• Upselling additional products and maintenance services.

Connaissances

Service experience

Interpersonal skills

Sales ability

Leadership potential

Driving licence (UK)

Description du poste

Hawk Hiring LTD is seeking a customer-focused Automotive Service Advisor to join our busy main dealer workshop in Ashford, Kent. You will greet customers, book in vehicles, provide clear repair updates, liaise with the workshop team, and upsell maintenance products to meet customer needs.

The role offers a base salary of £26,000–£30,000 per year plus a generous commission structure with realistic OTE £32,000–£38,000+, over a 42.5-hour week from Monday to Friday, with no Sunday work, plus