Automotive Service Advisor - Growth & Training Path

Hawk Hiring LTD; Trowbridge; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Pension scheme

Employee discounts on servicing, parts

Free on-site parking

Supportive team culture

Job summary

Hawk Hiring LTD in the Trowbridge area is seeking an experienced Automotive Service Advisor to join our busy Service Department. You will be the key link between customers and workshop technicians, capturing requirements, coordinating schedules, and delivering accurate estimates.

This on-site role offers a competitive £28,000–£30,000 base salary per year, with a generous holiday allowance, pension scheme, and on-site parking. A strong customer focus and driving licence are essential.

Qualifications

• Experience as Automotive Service Advisor or equivalent in a busy dealership.
• Excellent communication and customer satisfaction focus.
• Full UK driving licence required.
• Strong computer literacy for scheduling and data entry.

Responsibilities

• Greet customers and accurately capture service requirements.
• Coordinate service schedules with workshop technicians.
• Produce detailed repair estimates and manage vehicle check-ins/check-outs.

Skills

Customer service

Communication

Scheduling & data entry

Job description

Hawk Hiring LTD in the Trowbridge area is seeking an experienced Automotive Service Advisor to join our busy Service Department. You will be the key link between customers and workshop technicians, capturing requirements, coordinating schedules, and delivering accurate estimates.

This on-site role offers a competitive £28,000–£30,000 base salary per year, with a generous holiday allowance, pension scheme, and on-site parking. A strong customer focus and driving licence are essential.