Automotive Service Advisor — Customer Care & Workshop Liaison

Sytner Group; Wolverhampton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days holiday inc. bank holidays

Industry-leading wellbeing and career\

Job summary

Sytner Wolverhampton is seeking a motivated Service Advisor to join our busy team. You will be the vital link between customers and the workshop, informing on servicing options and keeping customers updated at every stage.

A strong customer service background is beneficial, and full training is provided through our in-house Learning & Development team. This role suits individuals who enjoy a fast-paced environment and are keen to develop in a prestigious automotive group, with flexible patterns

Qualifications

• Strong customer service skills with the ability to handle busy environments.
• Excellent organisational abilities and attention to detail.
• Willingness to learn and progress through in-house training.

Responsibilities

• Act as the main link between customers and workshop.
• Explain and advise on servicing options and costs.
• Keep customers updated on vehicle status and timelines.
• Collaborate with technicians to ensure on-time delivery.

Skills

Customer service

Communication

Organisation

Tools

Kerridge

Job description

Sytner Wolverhampton is seeking a motivated Service Advisor to join our busy team. You will be the vital link between customers and the workshop, informing on servicing options and keeping customers updated at every stage.

A strong customer service background is beneficial, and full training is provided through our in-house Learning & Development team. This role suits individuals who enjoy a fast-paced environment and are keen to develop in a prestigious automotive group, with flexible patterns