Automotive Service Advisor | Customer Care & Growth

Marshall Motor Group; Greater London; Ibrido; GBP 35.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance rewards

Tailored training

Career development

Life insurance

Pension

Exclusive employee perks platform

Referral bonuses up to £2,000

Descrizione del lavoro

Marshall Audi Wimbledon is seeking a friendly, customer‑focused Service Advisor to join a leading UK automotive group. The role involves acting as the crucial link between customers and the workshop, handling bookings, updates, and collections with proactive follow‑ups to ensure satisfaction.

You will welcome customers, manage admin tasks efficiently and advise on maintenance and service plans. The position is full-time (45 hours/week) with Saturday mornings on a rota, and includes a competitive

Competenze

• Customer service experience is preferred.
• Good communication and organisational skills are essential.
• Ability to manage workload and customer base professionally.

Mansioni

• Serve as the link between customers and the workshop from booking to collection.
• Welcome customers at front of house and keep them updated throughout the service process.
• Handle admin tasks accurately and advise on maintenance, repairs, and service plans.

Conoscenze

Customer service

Automotive background

Communication

Organisation

Descrizione del lavoro

Marshall Audi Wimbledon is seeking a friendly, customer‑focused Service Advisor to join a leading UK automotive group. The role involves acting as the crucial link between customers and the workshop, handling bookings, updates, and collections with proactive follow‑ups to ensure satisfaction.

You will welcome customers, manage admin tasks efficiently and advise on maintenance and service plans. The position is full-time (45 hours/week) with Saturday mornings on a rota, and includes a competitive