Automotive Service Advisor

Holt Recruitment Group; Swansea; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Increased holiday allowance

Full Brand Training

Employee benefits package

Supportive and collaborative work env

Career growth potential

Job summary

Holt Recruitment Group is seeking an Automotive Service Advisor in Swansea. The role involves answering calls, booking services to keep the workshop fully booked, and maintaining service planners. You will also handle invoicing and cash payments, while updating customers on repair progress.

Beneficial experience includes Kerridge ADP familiarity and strong MS Office skills. The successful candidate will join a collaborative team in a busy commercial vehicle workshop.

Qualifications

• Experience in customer-facing roles is preferred.
• Comfortable speaking with customers and handling inquiries.
• Proficient in MS Office applications.

Responsibilities

• Answer telephone calls and take service bookings to keep the workshop fully booked.
• Maintain the vehicle service planners.
• Process invoices and take cash payments.
• Update customers on vehicle repair progress.

Skills

Customer service

Telephone handling

Microsoft Office

Tools

Kerridge ADP

Job description

Automotive Service Advisor

Salary £32500 to £33500 per annum

Hours Monday to Friday - 8.30am to 5pm + 1 in 3 Saturday Mornings 8am to Midday

Location -Swansea

We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.

What’s on Offer?

• Increased holiday allowance, further increased with service.
• Full Brand Training
• Employee benefits package
• Supportive and collaborative work environment
• Career growth potential within a reputable company

Automotive Service Advisor job role:

• The role will include answering telephone calls
• Taking service bookings to ensure the workshop is fully booked
• Maintaining the vehicle service planners
• Invoicing and taking cash payments
• Updating customers on vehicle repair progress.

The successful Automotive Service Advisor will have:

• Work well as a member of a successful team
• Be comfortable talking to customers and have a background in the motor industry.
• A working knowledge of Kerridge ADP would be advantageous but is not crucial.
• Need to be computer literate and be comfortable with MS Office products.

If you are interested in finding out more, get in contact with John Barnes on 07955 081 481, email [e-mail].