Automotive Service Advisor - Training, Growth & Bookings

Holt Recruitment Group; Swansea; Presencial; GBP 33.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Increased holiday allowance

Full Brand Training

Employee benefits package

Supportive and collaborative work env

Career growth potential

Descripción de la vacante

Holt Recruitment Group is seeking an Automotive Service Advisor in Swansea. The role involves answering calls, booking services to keep the workshop fully booked, and maintaining service planners. You will also handle invoicing and cash payments, while updating customers on repair progress.

Beneficial experience includes Kerridge ADP familiarity and strong MS Office skills. The successful candidate will join a collaborative team in a busy commercial vehicle workshop.

Formación

• Experience in customer-facing roles is preferred.
• Comfortable speaking with customers and handling inquiries.
• Proficient in MS Office applications.

Responsabilidades

• Answer telephone calls and take service bookings to keep the workshop fully booked.
• Maintain the vehicle service planners.
• Process invoices and take cash payments.
• Update customers on vehicle repair progress.

Conocimientos

Customer service

Telephone handling

Microsoft Office

Herramientas

Kerridge ADP

Descripción del empleo

Holt Recruitment Group is seeking an Automotive Service Advisor in Swansea. The role involves answering calls, booking services to keep the workshop fully booked, and maintaining service planners. You will also handle invoicing and cash payments, while updating customers on repair progress.

Beneficial experience includes Kerridge ADP familiarity and strong MS Office skills. The successful candidate will join a collaborative team in a busy commercial vehicle workshop.