Automotive Service Advisor

Holt-Recruitment; Bicester; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Increased holiday allowance

Brand training

Employee benefits package

Supportive work environment

Career growth opportunities

Job summary

Holt-Recruitment is representing an established commercial vehicle workshop in Bicester, inviting applications for an Automotive Service Advisor. The role focuses on customer service, booking services and keeping the workshop fully booked.

Key responsibilities include answering calls, invoicing, updating customers on progress, and maintaining service planners. The package offers holiday allowance, brand training, employee benefits, and clear career growth in a supportive environment.

Qualifications

• Work well as part of a successful team.
• Confidently talk to customers and understand motor industry basics.
• Beneficial knowledge of Kerridge ADP, not essential.
• Must be computer literate and comfortable with MS Office.

Responsibilities

• Answer telephone calls and handle enquiries.
• Take service bookings to keep the workshop fully booked.
• Maintain the vehicle service planners.
• Invoice and take cash payments.
• Update customers on vehicle repair progress.

Skills

Customer communication

Team player

MS Office

Computer literacy

Tools

Kerridge ADP

Job description

Automotive Service Advisor

Job Title - Automotive Service Advisor

Salary – up to £36000 per annum

Hours – Monday to Friday + 1 in 3 Saturday Mornings

Location - Bicester

We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.

What’s on Offer?

• Increased holiday allowance, further increased with service.
• Full Brand Training
• Employee benefits package
• Supportive and collaborative work environment
• Career growth potential within a reputable company

Automotive Service Advisor job role:

• The role will include answering telephone calls
• Taking service bookings to ensure the workshop is fully booked
• Maintaining the vehicle service planners
• Invoicing and taking cash payments
• Updating customers on vehicle repair progress.

The successful Automotive Service Advisor will have:

• Work well as a member of a successful team
• Be comfortable talking to customers and have a background in the motor industry.
• A working knowledge of Kerridge ADP would be advantageous but is not crucial.
• Need to be computer literate and be comfortable with MS Office products.