Automotive Service Advisor

Holt Recruitment; Bicester; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Increased holiday allowance

Full Brand Training

Employee benefits package

Supportive and collaborative work env.

Career growth potential

Job summary

Holt Recruitment is partnering with an established workshop to recruit an Automotive Service Advisor in Bicester. The role focuses on customer interactions, booking services, invoicing, and keeping customers informed about repair progress.

You will work in a collaborative environment with training on brand processes and career growth opportunities within a reputable company. The role offers a competitive salary and regular hours.

Qualifications

• Direct customer-facing role in automotive services.
• Proficient in using MS Office applications.
• Experience or familiarity with workshop processes is a plus.

Responsibilities

• Answer telephone calls and take service bookings to keep the workshop fully booked.
• Maintain vehicle service planners and update customers on repair progress.
• Process invoicing and cash payments.

Skills

Customer service

Telephone handling

Booking coordination

Invoicing

MS Office

Tools

Kerridge ADP

Job description

Job Title - Automotive Service Advisor

Salary up to £36000 per annum

Hours Monday to Friday + 1 in 3 Saturday Mornings

Location - Bicester

We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.

Whats on Offer?

• Increased holiday allowance, further increased with service.
• Full Brand Training
• Employee benefits package
• Supportive and collaborative work environment
• Career growth potential within a reputable company

Automotive Service Advisor job role:

• The role will include answering telephone calls
• Taking service bookings to ensure the workshop is fully booked
• Maintaining the vehicle service planners
• Invoicing and taking cash payments
• Updating customers on vehicle repair progress.

The successful Automotive Service Advisor will have:

• Work well as a member of a successful team
• Be comfortable talking to customers and have a background in the motor industry.
• A working knowledge of Kerridge ADP would be advantageous but is not crucial.
• Need to be computer literate and be comfortable with MS Office products.