Automotive Parts Retail Associate - Performance Bonus

GSF Car Parts; Leeds; Sur place; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Performance bonus

28 days leave (incl. bank)

Flu vaccination

Health tools

Pension guidance

Life assurance

Staff discounts

Financial wellbeing

Volunteer time off

Training & progression

Résumé du poste

GSF Car Parts is seeking a Retail Assistant to deliver excellent customer service, support click-and-collect orders and develop strong customer relationships. You will contribute to branch targets and be part of a team focused on growth.

The role requires a customer-focused mindset with good IT skills, and the ability to handle orders, returns and queries. Part-time, with 22 average hours and Saturday rotation, plus benefits and progression opportunities.

Qualifications

• Proven customer service or sales experience in a customer-facing role.
• Target-driven and motivated to achieve results.
• Excellent customer service skills.
• Positive approach to resolving customer queries.
• Confident with IT and computer systems.
• Ability to work well with others.

Responsabilités

• Serve trade and retail customers for click and collect / general orders to maximise sales.
• Pick parts from warehouse to fulfil orders.
• Assist sales team on product promotions via phone and electronic queries.
• Satisfy customer needs regarding orders, returns or queries.
• Check returns for resale, warranty or surcharge.
• Contribute to team performance and personal sales targets.
• Use E-learning to develop product knowledge and performance.
• Keep customer-facing areas clean and tidy.
• Develop relationships with customers and understand their garage needs.
• Promote a professional company image and uphold values.
• Work towards achieving relevant KPIs.

Description du poste

GSF Car Parts is seeking a Retail Assistant to deliver excellent customer service, support click-and-collect orders and develop strong customer relationships. You will contribute to branch targets and be part of a team focused on growth.

The role requires a customer-focused mindset with good IT skills, and the ability to handle orders, returns and queries. Part-time, with 22 average hours and Saturday rotation, plus benefits and progression opportunities.