Auto Parts Retail Associate

GSF Car Parts; Slough; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Performance-based bonus

28 days annual leave

Free flu vaccine

Health & wellbeing tools

Pension guidance

Life assurance

Staff discounts

Financial wellbeing support

Volunteer leave

Training and career progression

Job summary

GSF Car Parts is seeking a Retail Assistant to deliver excellent customer service and contribute to branch targets through face-to-face sales, click-and-collect orders, and strong customer relationships.

You will pick parts from the warehouse, assist with product promotions, handle queries, and ensure customer needs are satisfied while maintaining a clean, professional store environment. Working hours average 45 per week, Mon–Fri with alternate Saturdays.

Qualifications

• Proven customer service or sales/retail experience within a customer facing role.
• Target driven and motivated to achieve results.
• Excellent customer service skills and pro-active resolutions.
• Confident user of IT and computer systems.
• Ability to work well with others and show attention to detail.
• Knowledge of car parts is advantageous but not essential.

Responsibilities

• Serve trade and retail customers for click and collect and general orders while maximizing sales.
• Pick relevant parts from the warehouse to fulfil customer orders.
• Assist sales team with product promotions and answer queries, including telephone and electronic queries.
• Ensure customer orders, returns and queries are dealt with to meet satisfaction.
• Maintain clean and tidy customer-facing areas and build strong customer relationships.

Skills

Customer service/sales experience

Target driven

Excellent communication

Proactive problem solving

IT literate

Team player

Attention to detail

Knowledge of car parts advantageous

Tools

MS Office

Job description

GSF Car Parts is seeking a Retail Assistant to deliver excellent customer service and contribute to branch targets through face-to-face sales, click-and-collect orders, and strong customer relationships.

You will pick parts from the warehouse, assist with product promotions, handle queries, and ensure customer needs are satisfied while maintaining a clean, professional store environment. Working hours average 45 per week, Mon–Fri with alternate Saturdays.