Autocentre Centre Manager — Lead Teams & Drive Growth

Halfords; Oban; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Discounts on garage services and Halfs

Discounts on store products

Family & Friends Discount Events

Cycle to Work Scheme

Wagestream financial planning access

GP access 24/7

Job summary

Halfords is seeking an Autocentre Manager at our Oban site to lead a team, deliver an exceptional customer journey, and drive performance in a fast-paced automotive service environment.

You’ll be responsible for coaching staff, ensuring safety standards, and achieving sales KPIs while delivering a high-quality customer experience. The role offers a clear progression path, comprehensive benefits, and an uncapped bonus scheme.

Qualifications

• Candidates must showcase strong leadership and team management in automotive or similar settings.
• Demonstrate proven ability to deliver high customer satisfaction and effective management.
• Coaching-based approach to team development with in-the-moment training.
• Experience meeting Health & Safety compliance standards.
• Proven track record of managing KPI performance and sales targets.
• Excellent verbal and written communication skills.
• Proficiency with in-house IT systems and basic software.
• Strong time-management skills and reliability.
• A current valid driving licence is essential.

Responsibilities

• Lead the Autocentre team to ensure excellent customer journeys and satisfaction.
• Drive business performance and achieve KPIs and targets.
• Oversee health and safety compliance and standard operating procedures.
• Coach and develop staff with in-the-moment training and progress reviews.
• Manage scheduling, sales turnover, and KPI reporting.
• Communicate clearly with team and customers to maintain service quality.

Skills

Leadership

Customer focus

Coaching

Health & Safety

KPI management

Communication

IT literacy

Time management

Driving licence

Tools

In-house systems

Job description

Halfords is seeking an Autocentre Manager at our Oban site to lead a team, deliver an exceptional customer journey, and drive performance in a fast-paced automotive service environment.

You’ll be responsible for coaching staff, ensuring safety standards, and achieving sales KPIs while delivering a high-quality customer experience. The role offers a clear progression path, comprehensive benefits, and an uncapped bonus scheme.