Centre Manager

Halfords; Airdrie; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Garage discounts

Retail discounts

Family & Friends discounts

Cycle to Work

Wagestream access

GP access

Share save scheme

Health plan

Pension

Job summary

Halfords is seeking a Centre Manager to lead the autocentre team, ensuring an outstanding customer journey and satisfaction while driving performance and growth. You will oversee daily operations, coach staff, and maintain health and safety standards, delivering excellent service.

Join a leading motoring retailer with extensive employee benefits and opportunities to progress, including hybrid training and ATA qualifications.

Qualifications

• Leadership in automotive or similar industry.
• Delivery of high customer satisfaction.
• Coaching-based approach to team development and training.

Responsibilities

• Lead the autocentre team to achieve targets and KPIs.
• Ensure an excellent customer journey and satisfaction.
• Maintain high Health and Safety standards and compliance.
• Coach and develop staff to improve performance and service quality.

Skills

Leadership

Customer service

Coaching

Communication

Health & safety

KPI management

IT skills

Time management

Driving licence

Tools

In-house systems

Job description

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

• On-target earnings up to £51,900
• Comprising a base salary of £40,000
• An uncapped monthly bonus scheme with average additional earnings of £11,900 per year.
• 5 days a week

Benefits Include

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills And Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.