Autocentre Assistant Manager — Hands-On Leadership

Halfords; Stafford; Híbrido; GBP 33.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries, shopping, and

Cycle to Work Scheme

Wagestream - access up to 30% of your薪

GP Access 24/7

Share save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Descripción de la vacante

Halfords is seeking an Assistant Manager at our Stafford Autocentre to support the Centre Manager in delivering high-quality vehicle services and customer experiences. You will spend time in the workshop alongside technicians while also driving daily sales, training staff, and overseeing service standards.

The role requires strong mechanical knowledge, a Level 2/3 qualification in Light Vehicle Maintenance or equivalent, and a track record of coaching teams to achieve results.

Formación

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, ideally with a Level 2/3 in Light Vehicle Maintenance or equivalent experience.
• Solid understanding of workshop operations, diagnostics and vehicle maintenance processes.
• Bring your own tools and use them in a busy workshop.
• Experience maintaining Health & Safety compliance.
• Excellent verbal and written communication skills.
• IT proficient, with the ability to learn in-house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Responsabilidades

• Assist the Centre Manager to drive profitability and customer-focused service in a busy Autocentre.
• Divide time between workshop activity and supporting daily sales and customer service.
• Lead and coach colleagues to maintain service quality and compliance with standards.

Conocimientos

Customer service leadership

Coaching training

Light Vehicle tech

Workshop operations

Vehicle maintenance

Health & Safety compliance

Communication skills

IT systems

Organisational skills

Full driving licence

Educación

Level 2/3 Light Vehicle Maintenance

Herramientas

In-house systems

Descripción del empleo

Halfords is seeking an Assistant Manager at our Stafford Autocentre to support the Centre Manager in delivering high-quality vehicle services and customer experiences. You will spend time in the workshop alongside technicians while also driving daily sales, training staff, and overseeing service standards.

The role requires strong mechanical knowledge, a Level 2/3 qualification in Light Vehicle Maintenance or equivalent, and a track record of coaching teams to achieve results.