Assistant Autocentre Manager – Lead Techs & Earn Uncapped Bonus

Halfords; Rochdale; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Health Cash Plan

Pension Scheme & Life Assurance

Cycle to Work Scheme

Trade Price Bike

Wagestream access

Share save scheme

Discounts on Halfords products

Job summary

Halfords is seeking an Assistant Manager at our Rochdale Autocentres site. You will work alongside the Centre Manager to deliver strong leadership, drive customer satisfaction, and manage daily workshop and sales activities.

You should have hands-on mechanical experience or prior managerial experience in a similar environment, with a focus on diagnostics, vehicle maintenance, and customer service excellence. Great progression and training opportunities are included.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge with relevant qualifications or equivalent experience.
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
• Bring your own set of tools and apply them in a busy workshop.
• Experience maintaining Health & Safety standards.
• Excellent verbal and written communication skills.
• IT proficient with in-house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Responsibilities

• Assist the Centre Manager with daily sales and customer service.
• Divide time between the workshop and management duties.
• Drive profitability with a clear focus on the customer journey.
• Lead and coach colleagues to maintain high standards throughout the centre.

Skills

Customer service leadership

Coaching and training

Mechanical knowledge

Workshop operations

Own tools

Health & safety

Communication skills

IT literacy

Time management

Driving license

Education

Level 2/3 Light Vehicle Maintenance

Tools

N/A

Job description

Halfords is seeking an Assistant Manager at our Rochdale Autocentres site. You will work alongside the Centre Manager to deliver strong leadership, drive customer satisfaction, and manage daily workshop and sales activities.

You should have hands-on mechanical experience or prior managerial experience in a similar environment, with a focus on diagnostics, vehicle maintenance, and customer service excellence. Great progression and training opportunities are included.