Auto Service Advisor: Bonus Overtime & Growth

Pertemps; Yoxall; Vor Ort; GBP 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

Overtime available

Zusammenfassung

Pertemps is seeking an experienced Service Advisor for a busy automotive dealership in the UK. You will be the vital link between customers and the workshop, handling bookings, updates, and liaising with technicians to ensure quality repairs.

The role offers a basic salary of £28,000–£30,000 with good bonus opportunities and overtime. Typical hours are Monday to Friday, 8:00am–5:30pm, with occasional Saturday mornings.

Qualifikationen

• Experience as a Service Advisor within an automotive environment is highly desirable.
• Excellent communication skills, a professional manner and the ability to stay calm and organised in a busy workshop.

Aufgaben

• Book vehicles into the workshop and manage customer appointments.
• Welcome customers and understand their requirements.
• Liaise with technicians regarding inspections and repairs.
• Prepare estimates and explain recommended work to customers.
• Keep customers updated on progress and advise on additional work where appropriate.
• Handle customer queries professionally and maintain accurate paperwork in systems.
• Work with the wider team to ensure smooth department operation.
• Deliver high levels of customer service from booking through to vehicle collection.

Kenntnisse

Service advisor experience

Customer service

Communication skills

Organised

Jobbeschreibung

Pertemps is seeking an experienced Service Advisor for a busy automotive dealership in the UK. You will be the vital link between customers and the workshop, handling bookings, updates, and liaising with technicians to ensure quality repairs.

The role offers a basic salary of £28,000–£30,000 with good bonus opportunities and overtime. Typical hours are Monday to Friday, 8:00am–5:30pm, with occasional Saturday mornings.