Audiology Retail Admin & Customer Care

Specsavers; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the United Kingdom is looking for a Retail Administrator Assistant to ensure smooth and efficient store operations through effective administrative support and customer service. The role involves managing daily tasks, maintaining records, and training will be provided for hearing services. The ideal candidate will have strong organizational skills and experience in customer service, along with excellent communication abilities. This is a full-time position with a range of employee benefits including discounted services and an extra day off for your birthday.

Benefits

Friends and Family discount

Discounted benefits scheme

Extra day off for your birthday

Confidential employee helpline

Outstanding clinical and professional development

Discounted hearing and eyecare benefits

Enhanced company sick pay scheme

Qualifications

• Strong administrative and organisational skills required.
• Experience in customer service preferred, ideally in retail or healthcare.
• Excellent verbal and written communication skills are necessary.
• Proficient in using computer systems and managing data is essential.
• Must have attention to detail and ability to work independently.

Responsibilities

• Manage daily administrative tasks to support store operations.
• Maintain accurate records of appointments and interactions.
• Coordinate internal communications.
• Monitor and manage stock levels and deliveries.
• Handle inbound and outbound customer calls professionally.

Skills

Strong administrative and organisational skills

Experience in customer service

Excellent verbal and written communication

Proficiency in using computer systems

Attention to detail

Job description

A leading retail company in the United Kingdom is looking for a Retail Administrator Assistant to ensure smooth and efficient store operations through effective administrative support and customer service. The role involves managing daily tasks, maintaining records, and training will be provided for hearing services. The ideal candidate will have strong organizational skills and experience in customer service, along with excellent communication abilities. This is a full-time position with a range of employee benefits including discounted services and an extra day off for your birthday.