Auction Admin & Customer Care Specialist

Arnold Clark; Glasgow; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

33 days leave

Flexible leave

Employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark's Central Car Auctions in Baillieston, Glasgow is seeking an Administration Assistant to handle day-to-day paperwork, payments, and provide clerical support in a fast-paced environment, ensuring vehicles are booked into stock accurately and documents checked.

The role involves customer interaction face-to-face and on the phone, data entry, filing, reports updates, and collaboration with all departments to meet auction schedules; full-time hours.

Qualifications

• A high level of accuracy and ability to multi-task.
• Strong communication skills.
• Computer literate with good grasp of Word, Outlook and Excel.
• Enjoy working with the public, both face to face and on the telephone.
• The confidence to work independently and also as part of a big team.
• Well-organised with the ability to ensure all deadlines and tasks are completed.

Responsibilities

• Data Entry – booking vehicles into stock accurately
• Payments
• Serve customers both face to face at the counter and on the telephone
• Prepare and match up all vehicle documentation
• Deal with any queries via email or telephone
• Filing
• Update reports
• Engage with all departments to meet auction schedule
• General administration duties as and when required

Skills

High accuracy

Multi-tasking

Strong communication

MS Word/Outlook/Excel

Customer service

Independent yet team player

Time management

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

Arnold Clark's Central Car Auctions in Baillieston, Glasgow is seeking an Administration Assistant to handle day-to-day paperwork, payments, and provide clerical support in a fast-paced environment, ensuring vehicles are booked into stock accurately and documents checked.

The role involves customer interaction face-to-face and on the phone, data entry, filing, reports updates, and collaboration with all departments to meet auction schedules; full-time hours.