Administration Assistant

Arnold Clark Group; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days’ annual leave

Flexible leave

Employee discounts

Private healthcare

Workplace pension

Job summary

Arnold Clark Group is seeking an Administration Assistant for Central Car Auctions in Baillieston, Glasgow. You will manage day-to-day paperwork and payments, and provide clerical support for a fast-moving auction environment, ensuring vehicle stock is accurately recorded and all documentation checked.

The role requires hands-on customer service, strong organisation, and the ability to work both independently and as part of a large team.

Qualifications

• A high level of accuracy and ability to multi-task.
• Strong communication skills with customers and colleagues.
• Proficient in Word, Outlook and Excel; confident with MS Office.
• Enjoy working with the public both face to face and on the phone.
• Organised, able to work both independently and in a large team.
• Capable of meeting deadlines and managing multiple tasks.

Responsibilities

• Data Entry – booking vehicles into stock accurately.
• Payments processing and documentation handling.
• Serve customers at the counter and on the phone.
• Prepare and match vehicle documentation.
• Respond to queries via email or telephone.
• Filing and updating reports.
• Coordinate with all departments to meet auction schedules.
• General administration duties as required.

Skills

Accuracy

Multi-tasking

Communication skills

MS Office

Customer service

Team player

Organisation

Tools

Microsoft Teams

Word

Outlook

Excel

Job description

We’re looking to recruit an Administration Assistant to work at Central Car Auctions in Baillieston, Glasgow.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Hours

Full time: Monday, Wednesday & Friday 8.30am – 6pm and Tues & Thurs 8.30am – 5.30pm

About the role

Our Administrator will manage the day-to-day processing of paperwork and payments for the auction along with dealing with customers both face to face and on the telephone. You will provide clerical support in a fast-moving environment ensuring vehicles are booked into stock accurately and all documentation is checked thoroughly.

Day-to-day duties

• Data Entry – booking vehicles into stock accurately
• Payments
• Serve customers both face to face at the counter and on the telephone
• Prepare and match up all vehicle documentation
• Deal with any queries via email or telephone
• Filing
• Update reports
• Engage with all departments to meet auction schedule
• General administration duties as and when required

Essential skills

• A high level of accuracy and ability to multi-task
• Strong communication skills
• Computer literate with good grasp of Word, Outlook and Excel
• Enjoy working with the public, both face to face and on the telephone
• The confidence to work independently and also as part of a big team
• Well-organised with the ability to ensure all deadlines and tasks are completed

Nice to have but not essential

• Previous Customer Service
• Microsoft Teams

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.