Attendance & Student Support Coordinator

Cheshire College - South & West

Crewe

On-site

GBP 19,000 - 24,000

Full time

3 days ago

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Job summary

Cheshire College - South & West in Crewe is seeking a dedicated Attendance and Absence Support role to monitor daily absence data, liaise with learners and parents, and produce regular trend reports for leadership. You will work within Learner Services to safeguard and support attendance improvements.

The post is a permanent, full-time role with 37 hours weekly, based at Crewe Campus, requiring DBS clearance and strong administrative skills.

Qualifications

Level 2 IT qualification (or equivalent).
GCSE/Level 2 in English and Maths (or equivalent).
Evidence of ongoing professional development.
Experience using spreadsheets, databases and inputting data.
Experience monitoring and reviewing systems including filing and maintaining records.
Experience liaising with members of the public and problem solving.
Excellent organisational skills with the ability to self-manage and work under pressure.
Good digital literacy skills; enhanced DBS check as required.

Responsibilities

Monitor absence information throughout the day and update college systems.
Support Personal Development Tutors in absence follow-ups, escalations and actions.
Act on potential safeguarding concerns and report to the Designated Safeguarding Lead.
Contact learners to ascertain reasons for un-certified absences and liaise with parents/carers.
Prepare and issue regular reports on absence trends to the Personal Development Manager.