Attendance Chaser/Administrator

West Nottinghamshire College Group; Mansfield; On-site; GBP 18,000 - 23,000; Full time

Job summary

West Nottinghamshire College Group is seeking an Attendance Administrator to monitor and chase students' attendance, and to coordinate intervention sessions between learners and curriculum staff. You will work with autonomy to contact students with low attendance and to generate attendance reports.

The role requires excellent interpersonal and communication skills and the ability to liaise with internal and external partners.

Qualifications

• Excellent interpersonal and communication skills.
• Working knowledge of office technology packages (word processing, databases, spreadsheets).
• Understanding of barriers that affect attendance.

Responsibilities

• Monitor and chase students' attendance; make initial contact with students whose attendance is a concern.
• Provide reports on attendance and arrange intervention sessions between students and curriculum staff.
• Coordinate initial contact with all learners with low attendance; liaise with curriculum and support teams across college.

Skills

Interpersonal skills

Communication

Organisational skills

Tools

Office software

Job description

We are seeking to appoint an Attendance Administrator to monitor and chase students' attendance. You will be responsible for making initial contact with students whose attendance is becoming a concern, providing reports and arranging intervention sessions between the student and curriculum staff.

Working with a high level of autonomy, you will co-ordinate initial contact with all learners who present with low attendance. You will have a working knowledge of office technology packages, including word processing applications, databases and spreadsheets. You would need to have an understanding of some of the barriers that effect attendance.

You will have excellent interpersonal and communication skills as you will be the first line of contact with internal and external partners regarding attendance including arranging intervention bookings, meetings etc. You should be flexible and adaptable, be able to work under pressure to tight deadlines and maintain accuracy and quality of outcomes at all times. You will be required to work on your own initiative as required as well as liaising with the curriculum and support teams across college.

It is essential that you have the ability to build positive relationships, displaying excellent communication, organisational skills and administrative skills, demonstrating a flexible and professional attitude.

The role will require you to embed the college's values; Respect, Integrity, Collaboration, Compassion and Ambition.