ATM Field Service Engineer – Hands-on Tech, Travel

Brink's; Crawley; Híbrido; GBP 37.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company van

Onboarding bonus

Performance bonus

Healthcare

Pension

Life Assurance

Descripción de la vacante

NoteMachine (A Brink's Company) in Crawley is seeking a Field Service Engineer to maintain and repair our nationwide ATM network, ensuring maximum uptime and outstanding service for customers.

Working in the field, you will apply technical expertise with a strong focus on customer service, travelling within your region and covering weekends as needed. The role offers a competitive salary and a full benefits package.

Formación

• Previous Field Service Engineering experience involving electro‑mechanical equipment.
• Strong fault‑finding and problem‑solving skills.
• Full UK driving licence with no more than 6 points.
• Willingness to travel within your designated region.
• Flexibility to work weekends and bank holidays on a rota basis.
• Resident within the RH postcode area.
• Able to pass financial and background screening requirements.

Responsabilidades

• Carry out second-line break-fix repairs and preventative maintenance across our ATM estate, including Triton, NCR and Wincor machines.
• Diagnose faults and resolve technical issues efficiently and safely.
• Deliver high levels of customer service during every site visit.
• Work closely with customers to minimise downtime and maintain service performance.
• Accurately record repairs, parts usage, and service activity.
• Complete quality checks to ensure repairs meet company standards.
• Participate in ongoing technical and professional development training.
• Ensure compliance with company procedures, health & safety standards, and security protocols.

Conocimientos

Field Service Engineering

Fault finding

Customer service

Driving licence

Descripción del empleo

NoteMachine (A Brink's Company) in Crawley is seeking a Field Service Engineer to maintain and repair our nationwide ATM network, ensuring maximum uptime and outstanding service for customers.

Working in the field, you will apply technical expertise with a strong focus on customer service, travelling within your region and covering weekends as needed. The role offers a competitive salary and a full benefits package.