Associate Director – Investment Management & ISS Employee Communications

253 FIL Investment Management Ltd; London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading investment management firm in London is seeking an Associate Director to lead strategic internal communications for Investment Management and ISS. The ideal candidate has extensive experience in the asset management sector, with a proven record in change communications and stakeholder engagement. This role demands strong leadership and the ability to influence at senior levels within a complex organization.

Benefits

Comprehensive benefits package

Flexible working arrangements

Support for development

Qualifications

• Experience in global financial services or complex matrix organizations.
• Strong track record in influencing senior levels.
• Capable of creating clarity on complex topics.

Responsibilities

• Lead strategic internal communications for Investment Management.
• Create communication plans for enterprise-level change initiatives.
• Provide senior-level advisory to leadership.

Skills

Asset management knowledge

Strategic internal communications

Change communications

Storytelling

Stakeholder engagement

Job description

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Associate Director – Investment Management & ISS Employee Communications, London

Client: 253 FIL Investment Management Ltd

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

2b3c9e8be9e7

Job Views:

6

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

About the Opportunity

Job Type: Permanent

Application Deadline: 26 August 2025

Associate Director – Investment Management & ISS Employee Communications

Location: Cannon Street, London

Team: Global Communications, Investment Solutions & Services (ISS)

About Fidelity International

Fidelity International offers world-class investment solutions and retirement expertise to institutions, individuals, and their advisers, helping our clients build better futures. We manage total client assets of over US$780 billion, serving more than 2.5 million clients across Asia Pacific, Europe, the Middle East, South America, and Canada.

The Team

The Global Communications function plays a critical role in shaping and delivering Fidelity’s reputation and strategy. We provide communications leadership across internal and external audiences, ensuring alignment, engagement, and impact.

This role sits within the Investment Solutions & Services (ISS) Communications team, a globally integrated function responsible for delivering high-impact communications for Fidelity’s investment management and client proposition businesses. The Associate Director will report to the Head of ISS Communications and work closely with colleagues across geographies and business units.

The Role

This Associate Director role is a senior strategic leadership position, accountable for the design, delivery, and governance of all employee communications related to:

• Investment Management (IM) strategy, priorities, and organizational transformation
• Investment Solutions & Services (ISS) proposition development, strategy, and engagement
• Enterprise-wide change initiatives with material impact across the asset management business

You will act as a senior advisor and employee communications partner to the firm’s most senior leaders. You will lead complex, cross-functional communication programs that connect business strategy to employee engagement, ensuring clarity, alignment, and momentum across Fidelity’s global network.

This is a role for an employee communications leader with strong business acumen, deep knowledge of the asset management industry, and a proven ability to drive change through influence and execution.

Key Responsibilities

• Lead strategic internal communications for Investment Management and ISS, ensuring alignment to business priorities and engagement with employees across all regions.
• Partner with the business on enterprise-level change initiatives, creating and executing communications plans that support successful transformation across investment, distribution, operations, and technology.
• Provide senior-level advisory to Investment Management leadership and cross-functional program owners on narrative, messaging, stakeholder engagement, and delivery strategy.
• Drive change communications that are timely, creative, measurable, and impact-led, designed to shift mindsets and behavior across diverse audiences.
• Ensure end-to-end delivery across multiple workstreams by managing message cadence, stakeholder alignment, delivery channels, and feedback loops.
• Build trusted relationships with senior stakeholders across asset management, global communications, change, HR, and operations functions.
• Use insight and feedback to inform and improve communications activity; establish governance routines, KPIs, and engagement metrics where appropriate.
• Act as a leader within the ISS Communications team - supporting collaboration, developing best practices, and mentoring junior colleagues.

Experience & Qualifications

We’re looking for an ambitious and seasoned communications leader with:

• Strong knowledge of the asset management industry, including the client landscape and investment process.
• Extensive experience developing and delivering strategic internal communications, ideally within global financial services or complex matrix organizations.
• Strong track record in enterprise change communications, including transformation programs, operating model changes, and leadership engagement.
• Proven ability to influence at senior levels, form strong stakeholder relationships, and act as a trusted advisor to C-suite leaders.
• Excellent storytelling, writing, and editing skills, capable of creating clarity and engagement on complex and technical topics.
• A strategic mindset with an execution focus, comfortable balancing long-term planning with fast-paced delivery.
• Experience operating at scale across geographies and functions, with cultural sensitivity and adaptability.

Values and Behaviours

Our Values

• Integrity – Doing the right thing, every time and putting the client first.
• Trust – Empowering each other to take the initiative and make good decisions.

Our Behaviours

• Brave – Challenging the status quo, being accountable, and speaking up.
• Bold – Acting with conviction, encouraging diverse thinking, and keeping things simple.
• Curious – Learning to do new things in better ways and encouraging fresh thinking.
• Compassionate – Having empathy and caring for colleagues, clients, and the community.

Feel Rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.