Assistant Vice President, Global Spread Apps Support (Hybrid)

Citi; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

27 days annual leave

Discretional annual bonus

Private Medical Care & Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, and学习

Job summary

Citi's Tech team is building the future of global finance. Our SP production group supports front‑office tools and trading desks with ITIL processes, collaborating with Sales, Trading, Operations and Risk to ensure stable platforms across 180+ countries.

In this Applications Support role you will work on eTrading platforms, incident management, and follow-the-sun coverage, partnering with in‑house developers and stakeholders.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong analytical and problem-solving abilities.
• Ability to communicate effectively with technical and business stakeholders.

Responsibilities

• Trade floor: work with business users daily.
• Support eTrading platform and SP tools.
• Global follow-the-sun coverage to complete overnight batches.
• Investigate downstream feed issues and improve data quality checks.
• Collaborate with in-house dev teams and track incidents in ServiceNow/Jira.
• Improve monitoring, observability and controls for the stack.

Skills

Analytical Problem Solving

Prioritization & Multi-tasking

Crisis Response

Continuous Improvement

Technical Breadth

Stakeholder Communication

Education

Bachelor’s/University degree or equivalent experience

Tools

Log analysis

Scripting

Unix

SQL

Job description

Citi's Tech team is building the future of global finance. Our SP production group supports front‑office tools and trading desks with ITIL processes, collaborating with Sales, Trading, Operations and Risk to ensure stable platforms across 180+ countries.

In this Applications Support role you will work on eTrading platforms, incident management, and follow-the-sun coverage, partnering with in‑house developers and stakeholders.