Application Support Manager - Finance (Hybrid)

Noir; England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading global investment bank is seeking an experienced Application Support Manager to lead a skilled support team in London. You will oversee critical applications, ensure compliance with SLAs, and manage major incidents while contributing to the overall technology strategy. Ideal candidates will have strong leadership skills in application support with technical knowledge of enterprise applications and databases. This role offers hybrid working arrangements.

Qualifications

• Significant experience leading application support teams in financial services.
• Proven ITIL expertise and major incident management.
• Strong technical knowledge of enterprise applications and databases.

Responsibilities

• Oversee day-to-day support operations.
• Contribute to the bank’s technology strategy.
• Manage stakeholder communications during high-impact events.

Skills

Application Support

Service Delivery

ITIL

Salesforce

Figaro

Invu

Snowflake

Power BI

Incident Management

Change Management

Team Leadership

SLA Management

Vendor Management

Stakeholder Engagement

Continuous Improvement

Risk & Compliance

Job description

A leading global investment bank is seeking an experienced Application Support Manager to lead a skilled support team in London. You will oversee critical applications, ensure compliance with SLAs, and manage major incidents while contributing to the overall technology strategy. Ideal candidates will have strong leadership skills in application support with technical knowledge of enterprise applications and databases. This role offers hybrid working arrangements.