Assistant Store Manager: Lead People & Performance

Starbucks Coffee Company; Bilbrough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday a year

Free drinks and one item of food on-sh

Bean stock options for all partners

Starbucks Global Academy access

30% partner discounts on food/bev

Job summary

Starbucks Coffee Company in the United Kingdom is seeking an assistant manager to lead a store, deliver outstanding customer experiences and achieve commercial results. You will own operational standards, partner engagement and KPIs, drawing on prior leadership in fast-paced retail or hospitality.

You will work with store leadership, coach partners, deploy shifts, drive brand standards, use data to improve performance and contribute to successful product launches while upholding health, safety

Qualifications

• Experience leading a team in dynamic, fast-paced retail or hospitality environments.
• Proven ability to translate metrics into actionable improvements.
• Strong customer service orientation and commercial awareness.

Responsibilities

• Lead shifts focusing on commercial results and customer experience.
• Own KPIs like labour efficiency and sales performance.
• Coach and develop partners, observe performance, provide feedback.

Skills

Leadership

Team management

Customer experience

Retail/hospitality experience

Tools

POS systems

Job description

Starbucks Coffee Company in the United Kingdom is seeking an assistant manager to lead a store, deliver outstanding customer experiences and achieve commercial results. You will own operational standards, partner engagement and KPIs, drawing on prior leadership in fast-paced retail or hospitality.

You will work with store leadership, coach partners, deploy shifts, drive brand standards, use data to improve performance and contribute to successful product launches while upholding health, safety