Assistant Store Manager: Lead, Coach & Drive Results

Virgin Media O2; Doncaster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bupa healthcare

Wellbeing support

Life cover

Pension

Generous holiday

Birthday off

Discounts on broadband, TV and mobile

Cycle2Work scheme

Dental insurance

Neurodiversity assessments

Virgin Family platform and O2 Priority

Job summary

Virgin Media O2 in Doncaster is seeking an Assistant Store Manager to lead from the front, coach a high‑performing team and ensure outstanding customer experiences. You'll work with the Store Manager to drive performance, model our standards and support colleagues to realise their potential.

In this busy retail role, you'll manage day‑to‑day store operations, cover rotas, stock processes and compliance, while championing an inclusive culture and a passion for technology that helps customers get

Qualifications

• Experience leading or managing teams in a fast-paced customer-facing environment.
• Strong coaching and communication skills with a passion for developing others.
• Proven ability to deliver exceptional customer experiences and drive results.

Responsibilities

• Support the Store Manager to deliver commercial success and customer experience.
• Lead by example on the shop floor and engage customers with product solutions.
• Coach and develop team members to achieve goals and reach their potential.
• Drive performance through feedback, clear objectives and continuous improvement.
• Maintain a positive, inclusive store culture and high standards.

Skills

Leadership

Coaching

Customer service

Communication

Problem solving

Commercial awareness

Job description

Virgin Media O2 in Doncaster is seeking an Assistant Store Manager to lead from the front, coach a high‑performing team and ensure outstanding customer experiences. You'll work with the Store Manager to drive performance, model our standards and support colleagues to realise their potential.

In this busy retail role, you'll manage day‑to‑day store operations, cover rotas, stock processes and compliance, while championing an inclusive culture and a passion for technology that helps customers get