Assistant Store Manager

Hackett; Ellesmere Port; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global fashion brand is seeking an enthusiastic Assistant Store Manager to lead a vibrant sales team in Ellesmere Port. You will support the Store Manager in driving sales and ensuring exceptional customer service. Ideal candidates will have a passion for fashion and a solid background in retail, along with strong team-building skills. Join a diverse team and enjoy numerous benefits including discounts and career growth opportunities.

Benefits

Stylish and professional uniform provided

Staff discount across all AWWG brands

Monthly commission system

Career growth opportunities

Access to Perkbox

Life assurance

Qualifications

• Minimum two years of experience in fashion retail.
• Fluent English, minimum B2 level.
• Experience managing store teams and monitoring sales.

Responsibilities

• Transmit brand passion to the sales team and support the Store Manager.
• Achieve commercial targets and KPIs with the sales team.
• Ensure high-quality customer service and build loyalty.
• Manage shop operations, including inventory and cash register.

Skills

Team building skills

Results oriented

Detail-oriented

Creative

Proactive

Analytical

Education

Degree in Business Administration and Management

Job description

Hackett London (Retail)

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a driven and passionate Assistant Store Manager to join our team!

Your main goals as an Assistant Store Manager are to enthusiastically transmit the
passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role:

• Team Management: Enthusiastically transmit passion for the brand to the sales
  team, supporting the Store Manager, enabling the internal development of the
  people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial
  targets and KPIS, engaging the sales team through action plans and, at the
  same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention
  to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories,
  stock management, cash register, daily reports, team schedule management,
  etc.

Requirements

How we picture you:

You are a motivated, energetic, people person, and team player. You are very detail-
oriented, proactive, and creative. You are ready to learn new skills that will help you to
build an exciting career with us.
Fashion is your passion. You are analytical, you know how to prioritize, and you have
clear organizational skills. Also, you know how to drive your team to succeed, leading
by example. You have experience managing store teams, and monitoring sales and
customer service.

What you need to succeed in this role

• Degree in Business Administration and Management (desirable).
• Fashion retail experience, minimum two years
• Fluent English, level B2 (minimum).
• Team building skills
• Results oriented
  

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal