Assistant Store Manager – Coffee Shop Brand Leader

Costa Coffee; Tees Valley; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 days holiday

Career development

Shift discount

Employee discount

Employee assistance

Refer a friend

Company pension

Community involvement

Fundraising for Costa Foundation

Job summary

Costa Coffee in Middlesbrough is seeking an Assistant Store Manager to join our franchise and help set up the store for success. You’ll work alongside the Store Manager to ensure efficient operations, customer relationships and a vibrant Costa culture.

We value passion for coffee, energy, teamwork and the ability to train and empower your team to deliver outstanding service. Enjoy competitive perks and a role with real impact in-store.

Qualifications

• Supervisory/management experience in hospitality or retail.
• Ability to lead and develop a team to deliver excellent customer service.
• Strong communication and reliability to cover Store Manager absence.

Responsibilities

• Oversee daily store operations and cash/stock management.
• Deliver an unbeatable coffee experience and uphold Costa standards.
• Monitor KPI reports and translate into daily actions.

Skills

Supervisory experience

Hospitality background

Retail experience

Team leadership

Job description

Costa Coffee in Middlesbrough is seeking an Assistant Store Manager to join our franchise and help set up the store for success. You’ll work alongside the Store Manager to ensure efficient operations, customer relationships and a vibrant Costa culture.

We value passion for coffee, energy, teamwork and the ability to train and empower your team to deliver outstanding service. Enjoy competitive perks and a role with real impact in-store.