Assistant Manager - Coffee Shop Leader & Growth

Soar Group; Tankerton; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Free drinks on shift

50% discount on food & bottled drinks

Company pension with matched employer/

Mystery guest visit bonuses

Zusammenfassung

Costa Coffee is seeking an enthusiastic Assistant Manager to support the Store Manager, drive sales, and deliver the highest coffee experience. You will lead a team, oversee daily operations, and uphold standards across hygiene and customer service.

You will plan rotas, mentor staff through coaching and training, manage stock and budgets, and ensure the store runs smoothly while promoting Costa Coffee values and guest satisfaction.

Qualifikationen

• Experience in supervisory/management role within a coffee or branded restaurant environment.
• Strong knowledge of Hygiene, Health & Safety and branded audits.
• Excellent communication and customer service skills.

Aufgaben

• Support Store Manager and deputise in their absence.
• Efficient management of store operations to deliver the best coffee experience.
• Plan weekly rotas, shifts and staff holidays.
• Drive sales growth with the team to maximise KPIs.
• Manage stock and orders to ensure 100% supply.

Kenntnisse

Team leadership

Communication

Customer service

Jobbeschreibung

Costa Coffee is seeking an enthusiastic Assistant Manager to support the Store Manager, drive sales, and deliver the highest coffee experience. You will lead a team, oversee daily operations, and uphold standards across hygiene and customer service.

You will plan rotas, mentor staff through coaching and training, manage stock and budgets, and ensure the store runs smoothly while promoting Costa Coffee values and guest satisfaction.