Assistant Store Manager: Lead Coffee Experience & Growth

CC SOAR GROUP; Borehamwood; Sur place; GBP 24 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free handmade drinks

50% discount on food and bottled drink

Company pension scheme and matched

Team member incentives

Résumé du poste

Costa Coffee is seeking an Assistant Manager to join our store team in Borehamwood, UK. You will support the Store Manager, supervise daily operations, and ensure a world-class coffee experience for every customer.

The role involves planning rosters, driving sales, managing stock and hygiene standards, and coaching staff to deliver excellent service. A strong work ethic and passion for hospitality are essential.

Qualifications

• Experience in supervisory/managerial role within hospitality or branded restaurant environments.
• Strong understanding of Hygiene, Health & Safety, and branded audits.
• Positive, outgoing personality with excellent communication skills.

Responsabilités

• Assist Store Manager in delivering operations and stand-in when needed.
• Oversee store operations to ensure top-quality coffee experience for customers.
• Plan weekly rotas, shifts, and staff holidays.
• Drive sales by maximizing key KPIs with the team.
• Manage store P&L focusing on productivity and gross profit targets.
• Develop team through training and in-store programmes.

Connaissances

Supervisory experience

Customer service

Hygiene & Safety

Team leadership

Description du poste

Costa Coffee is seeking an Assistant Manager to join our store team in Borehamwood, UK. You will support the Store Manager, supervise daily operations, and ensure a world-class coffee experience for every customer.

The role involves planning rosters, driving sales, managing stock and hygiene standards, and coaching staff to deliver excellent service. A strong work ethic and passion for hospitality are essential.