Assistant Store Manager – Coffee, Team & Ops Leader

Costa Coffee; Brentwood; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Free drinks on shift

Lifestyle Card discounts

Barista training

Leadership training

Pension scheme

EAP

Job summary

Costa Coffee in Brentwood is seeking an Assistant Store Manager. You’ll lead the team to deliver an exceptional coffee experience, ensure smooth store operations, manage cash, stock, and Costa standards, and drive daily actions from KPI insights.

The role emphasizes coaching and developing staff, maintaining brand culture, and ensuring excellent customer relationships. This is a permanent position with a strong focus on teamwork and leadership.

Qualifications

• Supervisory/management experience in hospitality or retail.
• Ability to engage and empower the team.
• Experience aligning store operations with brand standards.

Responsibilities

• Becoming a brand ambassador and helping us shine
• Leading the team to deliver an unbeatable coffee experience for every customer
• Overseeing all aspects of operations, from cash and stock management to Costa standards, policies & procedures to in-store marketing and more
• Monitoring the store KPI report and translating it into daily and weekly actions
• Managing, growing, coaching, supporting and delegating to the team – all that lovely people stuff

Skills

Leadership

Retail experience

Team engagement

People management

Job description

Costa Coffee in Brentwood is seeking an Assistant Store Manager. You’ll lead the team to deliver an exceptional coffee experience, ensure smooth store operations, manage cash, stock, and Costa standards, and drive daily actions from KPI insights.

The role emphasizes coaching and developing staff, maintaining brand culture, and ensuring excellent customer relationships. This is a permanent position with a strong focus on teamwork and leadership.