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Machine Mart; Wolverhampton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Company pension

Life cover

Retail Trust access

Brand discounts

Training & development

Internal promotion

Tea & coffee

Job summary

Machine Mart in Wolverhampton is seeking a Sales Assistant to help customers select workshop tools and equipment, delivering clear, friendly guidance. You will build rapport, explain features in plain language, and work as part of a small team to hit challenging sales targets while maintaining accuracy and good numeracy in transactions.

Hours can reach up to 45 per week with time off in lieu for extra time, and staff benefits include discounts, a pension, life cover, and access to wellbeing and

Qualifications

• Experience selling technical products to customers in a retail setting.
• Background in a customer service oriented environment.
• Proven ability to deal with customers and explain products clearly.

Responsibilities

• Provide excellent customer service and build rapport with customers.
• Explain technical equipment in a clear, understandable way.
• Work with the team to meet challenging sales targets.
• Maintain accuracy and numeracy in transactions.
• Contribute to a positive store environment and brand presentation.

Skills

Tech product sales

Retail customer service

Customer handling

Product knowledge

Numeracy

Computer basics

Self-motivated

Can-do attitude

Job description

- You’ll be joining a small team of between 4 – 6 members of staff

- You’ll be committed to delivering a great customer experience

- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu

- You’ll be explaining technical equipment in an understandable manner

- You’ll be committed to offering honest advice and building a rapport with customers

- You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice

- You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

- You’ll have previous experience in selling technical products to customers

- You’ll have experience in a retail customer service orientated environment

- You’ll have previous experience in dealing with customers

- You’ll have practical experience / knowledge of some or all of our product range

- You’ll possess strong accuracy and numeracy skills

- You’ll possess basic computer literacy

- You’ll be self motivated and have a can-do attitude

What you’ll get in return for your commitment:

- Staff Discounts

- A company pension scheme

- Life Cover

- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services

- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping

- Role specific training and development

- Proactive promotion of internal candidates

- Free Tea & Coffee

About The Company

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk