Assistant Store Manager

DEBRA; Scotland; Presencial; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Group Pension

Life Assurance Scheme

EAP 24/7

Annual leave 20 days

Employee Discounts Portal

GP service

Descripción de la vacante

DEBRA's Lanark store is hiring an Assistant Store Manager to support the Store Manager in delivering strong store performance and ensuring an inclusive, supportive environment for colleagues and volunteers. The role is full-time, permanent, 35 hours per week, five days out of seven, with a salary of £24,096.80 per annum (£13.24 per hour).

You will lead and train staff and volunteers, maintain excellent customer service, maximise profits, and ensure engaging store presentation through effective

Formación

• Strong customer service and retail administration skills.
• Ability to work well under pressure to support store operations.
• Experience in leading a team and volunteers.

Responsabilidades

• Support recruitment, induction, and ongoing management of paid colleagues and volunteers.
• Assist in maintaining high standards of customer service and store presentation.
• Support the Store Manager in maximising profits to increase store contribution.
• Use visual merchandising to keep the store commercially appealing.
• Help generate donated goods to meet processing targets and maintain shop density.
• Deputise for the Store Manager when required, ensuring continuity of leadership and operations.

Conocimientos

Customer service

Retail administration

Staff management

Visual merchandising

Stock management

Deputise for Store Manager

Descripción del empleo

Assistant Store Manager

Are you a motivated and passionate individual looking to make a difference?

As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver strong store performance, maximising income through physical and digital channels while helping to lead an inclusive and diverse team. By role modelling the DEBRA values, you will help create a positive environment where colleagues and volunteers feel supported, engaged, and focused on delivering impact for the EB community.

Our Lanarkretail store is looking for an Assistant Store Manager to join us on a Full Time, Permanent basis, working 35hours per week, 5days out of 7, earning £24,096.80per annum / £13.24per hour.

About DEBRA

We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) - a painful genetic skin blistering condition which, in the worst cases, can be fatal.

What we are looking for in our Assistant Store Manager

You will be motivated and enthusiastic, with strong customer service and retail administration skills, and the ability to work well under pressure to support the smooth and efficient running of our Lanarkstore. You will be confident supporting colleagues and volunteers, contributing to the achievement of targets, and stepping up to manage the store in the Store Manager's absence when required.

Your Key Responsibilities as an Assistant Store Manager

• Support the recruitment, induction, and ongoing management of both paid colleagues and volunteers
• Assist in maintaining high standards of customer service and store presentation
• Support the Store Manager in maximising profits to increase the overall contribution of the store
• Use visual merchandising skills to ensure the store is commercially appealing and well presented
• Help generate quality donated goods to achieve processing targets and maintain shop density levels
• Deputise for the Store Manager when required, ensuring continuity of leadership and operations

Why work for us at DEBRA?

Mission, Vision & Values

Our mission is a world where no one suffers with Epidermolysis Bullosa.

Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and that we provide lifelong care for all those affected by living with EB.

Our values are based around care and inclusivity. They are the foundation of our culture and a significant part of what makes DEBRA a great place to work.

What we offer

We offer a competitive salary along with a great range of rewards and benefits, including:

• Access to a Group Personal Pension with a matched 4% contribution from DEBRA
• Life Assurance Scheme
• Free access to our 24/7 Employee Assistance Programme for you and your family
• Annual leave of 20 days plus Bank Holidays(pro rata for part-time employees)
• Discounts and cashback at high street retailers, supermarkets, cinemas, gyms, leisure and theme parks, holidays and more via our Employee Benefits Portal
• Access to a 24 hour 7 days a week GP service

Safeguarding & Equality

Please note: DEBRA takes its safeguarding responsibilities seriously, and all roles within the organisation require a DBS check and two satisfactory references.

We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment process. Please let us know if you require any support.