Community Support Area Manager - Scotland

DEBRA International; Glasgow; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

Life Insurance

Employee Assistance Program

Training budget

Career progression

Annual leave 25 days

Job summary

DEBRA UK is seeking a Community Support Area Manager (Scotland) for a home-based role with 35 hours per week, Monday to Friday, and potential for a four-day week for the right candidate.

Role focuses on casework, advocacy and community support for Epidermolysis Bullosa (EB); travel across Scotland and occasional visits to Head Office in Bracknell, with expenses covered.

Qualifications

• Experience working face to face with the public in advisory or health & social care.
• Willingness to gain knowledge in EB with training provided.
• Commitment to ongoing professional development.
• IT literate, including Microsoft Office.

Responsibilities

• Hold a case load of clients and provide person-centred community support, including education, employment, housing and benefits, advocacy and signposting to other relevant services and organisations.
• Manage DEBRA support grants and individual budgets.
• Help the EB community connect through membership activities, events and informal networks.
• Develop and promote resources, events and online information.
• Take part in relevant training, networking, conferences.
• Contribute to service planning, policy development and improvements for the EB community in Scotland.

Skills

Face to face

Advisory role

Health & social care

IT literacy

Driving licence

Remote teamwork

Tools

Microsoft Office

Job description

We are currently seeking a Community Support Area Manager (Scotland) to join our supportive and dedicated team. This is a home-based role, working 35 hours per week, Monday to Friday, with the option of a four-day working week (pro rata) available for the right candidate. We are looking for an experienced and compassionate individual with a background in casework, advocacy, or community support. Previous knowledge of Epidermolysis Bullosa (EB) is not required, as comprehensive training and ongoing support will be provided.

DEBRA UK is the national charity and patient support organisation for people living with epidermolysis bullosa (EB) a rare, painful, and potentially fatal genetic skin condition known as "butterfly skin" that causes severe blistering from the slightest touch.

Working from home, you will provide a community support, information, and advocacy service to people whose lives are affected by EB. Occasional travel to Head Office in Bracknell, Berkshire and across Scotland to client visits (expenses covered). You will be part of a fantastic team located around the UK with remote support.

Key Responsibilities

• Hold a case load of clients and provide person-centred community support, including education, employment, housing and benefits, advocacy and signposting to other relevant services and organisations.
• Manage DEBRA support grants and individual budgets.
• Help the EB community connect through membership activities, events and informal networks.
• Develop and promote resources, events and online information.
• Take part in relevant training, networking, conferences.
• Contribute to service planning, policy development and improvements for the EB community in Scotland.

Essential

• Relevant experience working face to face with the public within an advisory or health and social care setting
• A willingness to gain expertise in EB, welfare reform, community support
• A commitment to continued professional development in order to maintain knowledge required for the post
• IT literate, including Microsoft Office
• Ability to champion client focus throughout day-to-day activities
• Strong administrative skills
• Car owner with a clean, valid driving licence
• Ability and experience to work independently and with a remote team
• Ability to prioritise workload
• Good organisational and time management skills

Why work for us here at DEBRA!

Our mission is a world where no one suffers with Epidermolysis Bullosa.

Our values are based around being inclusive, leading with care and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a great place to work.

We offer a competitive salary, along with rewards & benefits which include:

• Auto enrolment Pension with DEBRA contribution
• Life Assurance Scheme
• Employee Assistance Program which offers 24/7 access for staff and their families
• Generous Training Budget
• Career Progression
• Annual Leave 25 days plus Bank Holiday
• Long Service Awards
• Exclusive Staff Discount
• Personalised Recognition Awards

Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references. We are committed to working towards our Equality, Diversity, and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process.

For an informal chat about the role, please call 01344577689.

Please have a look at our website to find out more information: Home | DEBRA UK