Assistant Store Leader – Sport Retail & Customer Experience

Boylesports; Chadderton; Presencial; GBP 21.000 - 30.000; Jornada completa

Descripción de la vacante

Boylesports in Chadderton is seeking an Assistant Manager to support the Shop Manager and lead the shop team in their absence, ensuring smooth operations and consistently excellent customer service.

You will open and close the shop, oversee cash handling, manage the team, maintain shop presentation and drive the brand journey across multi-channel betting, while following security and social responsibility procedures.

Formación

• Ability to confidently lead a team and inspire others.
• Excellent communicator with the ability to guide and provide feedback.
• Energy and drive to continually develop yourself and others.

Responsabilidades

• Support the Shop Manager with day-to-day running of the shop and team.
• Lead in the Shop Manager's absence, including opening/closing and cash handling.
• Maintain shop presentation and ensure excellent customer experience.
• Educate and guide the team to deliver high-quality customer service.
• Adhere to security procedures and social responsibility duties.

Conocimientos

Team leadership

Customer service

Cash handling

Communication

Adaptability

Descripción del empleo

Boylesports in Chadderton is seeking an Assistant Manager to support the Shop Manager and lead the shop team in their absence, ensuring smooth operations and consistently excellent customer service.

You will open and close the shop, oversee cash handling, manage the team, maintain shop presentation and drive the brand journey across multi-channel betting, while following security and social responsibility procedures.