Retail Store Lead — Assistant Manager

Boylesports; West Yorkshire; Sur place; GBP 20 000 - 28 000; Plein temps

Résumé du poste

Boylesports in Dewsbury is seeking an Assistant Manager to support the Shop Manager and lead the shop team in their absence. You will maintain high store standards, assist with opening and closing, and oversee daily betting operations and customer service.

This role focuses on delivering excellent customer experiences, guiding staff, managing cash procedures, and acting as a Brand Ambassador for multi-channel betting. Full-time position with training provided.

Qualifications

• Ability to confidently lead a team and inspire others.
• Excellent communicator with clear guidance and feedback to others (team members and customers).
• Customer service focused and energetic personnel.

Responsabilités

• Support the Shop Manager with day-to-day running of the shop and shop team.
• In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team.
• Open and close the shop; manage and guide the Shop Team; cash management procedures.
• Manage and utilize the Time and Attendance system while ensuring adherence by the Shop Team.
• Lead by example and drive the team to maintain shop presentation to high standards.
• Be a clear communicator by encouraging colleagues to share ideas for improvements.

Connaissances

Lead a team

Build relationships

Integrity

Clear communication

Adaptability

Problem solving

Customer service focus

People management

Build rapport with customers

Ambition to progress

Brand promotion

High standards

Description du poste

Boylesports in Dewsbury is seeking an Assistant Manager to support the Shop Manager and lead the shop team in their absence. You will maintain high store standards, assist with opening and closing, and oversee daily betting operations and customer service.

This role focuses on delivering excellent customer experiences, guiding staff, managing cash procedures, and acting as a Brand Ambassador for multi-channel betting. Full-time position with training provided.