Retail Assistant Manager - Lead Team, Elevate Service

Boylesports; St Helens; À distance; GBP 26 000 - 34 000; Plein temps

Résumé du poste

Boylesports in St Helens is seeking an Assistant Manager to support the Shop Manager in daily retail operations. You will lead the shop team, manage opening/closing procedures, and ensure high standards of customer service and betting operations.

The role emphasizes leadership, strong communication, and ability to drive sales while maintaining brand standards in a busy retail environment.

Qualifications

• Proven ability to lead a team and inspire others.
• Strong customer-service focus with a proactive attitude.
• Clear, effective communication with colleagues and customers.

Responsabilités

• Assist the Shop Manager with day-to-day shop operations.
• Lead the shop team in absence of the Shop Manager.
• Oversee opening/closing, cash handling, and attendance procedures.
• Maintain shop standards and brand presentation.
• Deliver outstanding customer experience and support multi-channel betting.

Connaissances

Team leadership

Customer service

Communication

Problem solving

Adaptability

Integrity

Retail knowledge

Description du poste

Boylesports in St Helens is seeking an Assistant Manager to support the Shop Manager in daily retail operations. You will lead the shop team, manage opening/closing procedures, and ensure high standards of customer service and betting operations.

The role emphasizes leadership, strong communication, and ability to drive sales while maintaining brand standards in a busy retail environment.