Assistant Shop Manager
Sue Ryder Care
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Benefits offered by this job
Job summary
Sue Ryder Care in Hillsborough, Sheffield is seeking an Assistant Shop Manager to help drive sales and support the shop team. The role focuses on delivering excellent service, building community connections and generating donated stock, with shifts starting around 8.45am and most shops closing by 5.15pm.
The package includes 30 hours per week, a pay of £12.83 per hour, 27 days holiday rising with service, a pension, staff discounts and a range of benefits.
Qualifications
- Customer service experience required
- Experience supervising staff
- Experience with KPI and targets
- Cash handling and till operation
- Basic IT skills (emails/office tools)
- Strong organisational skills
- Ability to work lone shifts
Responsibilities
- Drive sales, income and performance against targets
- Motivate the team to provide excellent service to customers and donors
- Build community relationships to generate quality donated stock
- Recruit, train and retain a committed volunteer team
- Maintain high standards of merchandising, housekeeping and health & safety
- Manage stock and EPOS processes to keep the shop fresh and well presented
- Champion the Sue Ryder brand, in-store campaigns and fundraising initiatives
Skills
Job description
Location: Shop Address: Sue Ryder Charity shop, 141-147 Bradfield Rd, Hillsborough, Sheffield S6 2BY
Salary: £12.83 per hour
Become a part of our story.
Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for an Assistant Shop Manager to help us continue that work.
You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.
We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.
Bring your leadership skills to a role with real purpose.
You’ll be responsible for…
- As Assistant Shop Manager you will be using your skills and retail experience to help drive sales, income and performance against targets.
- Support and motivate the team to provide excellent service to customers and donors.
- Building strong community relationships to generate quality donated stock.
- Help Recruit, train and retain a committed volunteer team.
- Support in maintaining high standards of merchandising, housekeeping and health & safety.
- Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
- Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
The ideal candidate would be…
We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.
Come and join the team as our Assistant Shop Manager at our Hillsborough shop
Shop Information
We’re a "3-2-1" shop, which means that most donated items you find in store are priced at £3, £2 or even £1, meaning you can grab that outfit for under £10. We also stock quality refurbished white goods, all of which come with a 6 month warranty and our own Sue Ryder brand new goods, from duvet covers to Christmas decorations.
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- Enhanced sick pay
- Death in Service benefit
For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/
Interview date: 25th November
At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.
As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.
Company: Sue Ryder Care Salary: Meets national minimum wage Hours: Part-time Location: S6 2BY Working pattern: On-site Job type: Contract Posting date: 10 Nov 2026 Closing date: 20 Nov 2026
Assistant Shop Manager - 6 Months Fixed Term Contract
Location: Shop Address: Sue Ryder Charity shop, 141-147 Bradfield Rd, Hillsborough, Sheffield S6 2BY
Hours: 30 Hours per week
Salary: £12.83 per hour
Become a part of our story.
Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for an Assistant Shop Manager to help us continue that work.
You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.
We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.
Bring your leadership skills to a role with real purpose.
You’ll be responsible for…
- As Assistant Shop Manager you will be using your skills and retail experience to help drive sales, income and performance against targets.
- Support and motivate the team to provide excellent service to customers and donors.
- Building strong community relationships to generate quality donated stock.
- Help Recruit, train and retain a committed volunteer team.
- Support in maintaining high standards of merchandising, housekeeping and health & safety.
- Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
- Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
The ideal candidate would be…
We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.
Come and join the team as our Assistant Shop Manager at our Hillsborough shop
Shop Information
We’re a "3-2-1" shop, which means that most donated items you find in store are priced at £3, £2 or even £1, meaning you can grab that outfit for under £10. We also stock quality refurbished white goods, all of which come with a 6 month warranty and our own Sue Ryder brand new goods, from duvet covers to Christmas decorations.
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/
Closing date: 20th November
Interview date: 25th November
At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.
As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.
Minimum Essential Criteria
- Customer Service Experience
- Previous supervisory Experience
- KPI and target experience
- Cash Handling/Till work
- Basic IT skills (emails/instant messaging/video calls)
- Organisational Skills
- Lone working experience
Desirable Criteria
- High street retail/leisure/hospitality background
- charity retail
- Health & Safety knowledge
- Team Player
- Key holder/opening/closing
- Merchandising/Stock rotation
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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