Assistant Service Manager — Housing & Support Leader

Blue Triangle; Kilmarnock; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Double pay for festive bank holidays

Long service awards

Fully funded SVQ3

CPD / Continuing Professional Developm

Employee assistance programme

Life Assurance 3x salary

Benefits platform discounts

Cycle to work scheme

Job summary

Blue Triangle is seeking an Assistant Service Manager to support safe, secure and supportive housing for people in crisis. You will help manage a team delivering quality housing support, focusing on empowering residents with multi-complex needs to sustain their tenancy and wellbeing.

You will collaborate with the Service Manager, oversee recruitment, staff development, and quality assurance, and contribute to person-centred, trauma-informed approaches within a compassionate charity setting.

Qualifications

• Experience supervising and developing a team in housing or care settings.
• Commitment to trauma-informed, person-centred support for vulnerable people.
• Ability to use IT systems and case management tools effectively.

Responsibilities

• Support the Service Manager to oversee the service and staff.
• Participate in recruitment, supervision, and rota planning as needed.
• Monitor quality assurance and implement action plans.
• Assist in day-to-day operations during Service Manager absence.

Skills

Staff supervision

IT literacy

Trauma-informed care

Person-centred approach

Education

SVQ level 3 or above

Willing to work towards SVQ4

Tools

MS Office

Job description

Blue Triangle is seeking an Assistant Service Manager to support safe, secure and supportive housing for people in crisis. You will help manage a team delivering quality housing support, focusing on empowering residents with multi-complex needs to sustain their tenancy and wellbeing.

You will collaborate with the Service Manager, oversee recruitment, staff development, and quality assurance, and contribute to person-centred, trauma-informed approaches within a compassionate charity setting.