Assistant Service Manager: Lead Supported Living Teams

null; Launceston; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Sick pay & maternity/paternity pay

Blue Light Card discounts

Wellbeing support

Two wellbeing days per year

Fully funded training & nationally-rec

Generous annual leave

UR STARS employee recognition

Workplace pension

Long service awards

Travel to Work scheme

Job summary

United Response is recruiting an Assistant Service Manager to support day-to-day leadership and operational management in our services for people with learning disabilities, autism and mental health needs. You will help ensure safe, person-centred support and oversee staff development and quality standards.

You’ll work with the Registered Manager, drive continuous improvement, manage safeguarding, and maintain compliance with CQC requirements while travelling between locations as needed.

Qualifications

• Experience supporting people with learning disabilities, autism and/or mental health needs.
• Experience supervising, coaching or developing staff teams.
• Knowledge of safeguarding, CQC requirements and regulated activities.
• Strong communication, leadership and organisational skills.
• Confidence managing day-to-day service operations.
• Good IT and administrative skills.
• Flexibility to participate in an on-call rota.
• The ability to travel between locations when required.
• NVQ Level 3 in Health & Social Care, Social Care Management or equivalent.

Responsibilities

• Supporting the leadership, supervision and development of staff teams.
• Driving high-quality, person-centred support and positive outcomes.
• Supporting safeguarding, risk management and safe working practices.
• Maintaining compliance with CQC regulations and organisational standards.
• Monitoring quality, performance and continuous improvement activities.
• Supporting rota planning and operational delivery.
• Deputising for the Registered Manager when required.
• Building positive relationships with families, professionals and stakeholders.

Skills

Staff supervision

Leadership

Communication

Organisational skills

IT skills

On-call availability

Travel flexibility

Education

NVQ Level 3 in Health & Social Care, Social Care Management or equivalent

Tools

IT systems

Job description

United Response is recruiting an Assistant Service Manager to support day-to-day leadership and operational management in our services for people with learning disabilities, autism and mental health needs. You will help ensure safe, person-centred support and oversee staff development and quality standards.

You’ll work with the Registered Manager, drive continuous improvement, manage safeguarding, and maintain compliance with CQC requirements while travelling between locations as needed.