Assistant Restaurant Manager

The Ivy Collection; Stratford-upon-Avon; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive industry pay

50% staff discount

Career development and training

Free food and drinks on shift

Extra holiday allowance

Job summary

The Ivy Collection is seeking an Assistant Restaurant Manager in Stratford-upon-Avon to lead floor operations, ensure efficient service during peak times, and uphold our service standards. You will coach team members, maintain high guest satisfaction, and uphold all food safety and quality regulations.

We offer competitive industry pay (based hourly and tron), a 50% staff dining discount, career development and training opportunities, free meals when on shift, and additional holiday allowances

Qualifications

• 2+ years of experience in an Assistant/Front-of-House management role.
• Excellent English language skills and strong communication.
• Customer-focused with ability to wow guests and lead a team.

Responsibilities

• Manage floor operations in a fast-paced, high-volume restaurant.
• Ensure smooth service flow while upholding standards.
• Provide friendly, courteous, and professional service at all times.
• Lead and give feedback to team members with regular appraisals.
• Uphold food safety and quality regulations.

Skills

English proficiency

Team player

Guest service excellence

Charisma and flair

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based hourly & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• To ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• To provide friendly, courteous, and professional service at all times
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2 year + of experience in this position
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.