Newcastle - Assistant Restaurant Manager

Ivy Restaurants Ltd; Newcastle upon Tyne; Hybrid; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Staff discount

Gift voucher

Career development

Free meals

Extra holiday

Retail discounts

Job summary

The Ivy Collection is seeking an Assistant Restaurant Manager to lead floor operations in a high-volume setting. You will ensure smooth service, uphold standards, and deliver exceptional guest experiences.

The role emphasizes teamwork, charisma, and superior English communication to foster a welcoming atmosphere for diners. Join a dynamic team with strong development opportunities, a competitive hourly pay structure with Tronc, and attractive staff discounts and benefits across The Ivy

Qualifications

• 2+ years of experience in this position.
• Excellent English language skills.
• Ability to wow guests with exceptional service.
• Strong teamwork and professional demeanor.

Responsibilities

• Manage floor operations in a fast-paced, high-volume restaurant.
• Ensure flow of service meets standards during service periods.
• Provide friendly, courteous, and professional service at all times.
• Lead and appraise staff, giving regular feedback.
• Adhere to food safety and quality regulations.

Skills

Experience

Guest service

English proficiency

Team player

Charisma & flair

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based on hourly pay & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• To ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• To provide friendly, courteous, and professional service at all times
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2 year + of experience in this position
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.