Assistant Practice Manager – NHS Primary Care Operations

The Methodist Church in Britain; Birmingham; On-site; GBP 28,000 - 40,000; Full time

Job summary

Dove Medical Practice in Birmingham is recruiting an Assistant Practice Manager to support the Practice Manager on the management team. The role covers day-to-day operations, staff rosters, HR administration and CQC compliance, with responsibility for contractual reporting and service improvement when the Practice Manager is absent.

The successful candidate will work independently under pressure, bringing NHS primary care experience or a background in supervisory administration.

Qualifications

• Supervisory or senior administrative or management experience.
• Experience coordinating staff rotas and workloads.
• Knowledge of HR processes, including sickness absence and recruitment.
• Strong IT skills and confidence with administrative systems.
• Experience in a busy customer-facing environment.

Responsibilities

• Assist the Practice Manager with day-to-day operational management.
• Coordinate clinical staff rotas and locum arrangements.
• Manage HR administration, recruitment and inductions.
• Support CQC compliance and data quality reporting.
• Assist with patient access, appointments and service improvements.
• Provide cover for Practice Manager during absences.

Skills

Supervisory experience

HR administration

Staff rostering

IT systems

Customer-facing

Tools

EMIS Web

Job description

Dove Medical Practice in Birmingham is recruiting an Assistant Practice Manager to support the Practice Manager on the management team. The role covers day-to-day operations, staff rosters, HR administration and CQC compliance, with responsibility for contractual reporting and service improvement when the Practice Manager is absent.

The successful candidate will work independently under pressure, bringing NHS primary care experience or a background in supervisory administration.