Assistant Optics Manager - Lead Team & Patient Care

Boots; Lowestoft; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous employee discounts

Discretionary annual bonus

Enhanced parental leave pay

Flexible benefits scheme

Employee assistance programme (Telus)

Boots Retirement Savings Plan

Job summary

Boots Opticians in Lowestoft is seeking an Assistant Manager to lead the team, deliver an outstanding customer journey, and work with the Store Manager on the commercial plan. You’ll be involved across the store from customer service to clinical activities, including patient pre-screening, dispensing and accuracy checks, with opportunity to help team development.

You’ll manage rotas, conduct reviews, and participate in Boots’ training to grow your clinical knowledge and leadership capabilities,

Qualifications

• GOC Registration is required to practice optics.
• Experience in a customer-facing role is essential.
• Willingness to learn and develop clinical knowledge.
• Experience leading or coaching a team is desirable.

Responsibilities

• Lead and inspire the team to deliver an exemplary customer journey.
• Collaborate with the Store Manager to deliver the commercial plan.
• Contribute to customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks.
• Manage a team, create and maintain rotas, and conduct performance reviews.
• Participate in Boots' training programmes to develop clinical knowledge and leadership skills.

Skills

GOC Registered

Customer-facing experience

Desire to learn

Led or coached a team

Job description

Boots Opticians in Lowestoft is seeking an Assistant Manager to lead the team, deliver an outstanding customer journey, and work with the Store Manager on the commercial plan. You’ll be involved across the store from customer service to clinical activities, including patient pre-screening, dispensing and accuracy checks, with opportunity to help team development.

You’ll manage rotas, conduct reviews, and participate in Boots’ training to grow your clinical knowledge and leadership capabilities,