Assistant Operations Manager

Randstad CPE; Bath; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

33 days annual holidays

Generous pension scheme

Training and development

Health and well-being programs

Job summary

Randstad CPE is seeking an enthusiastic, hands-on Assistant Operations Manager to oversee day-to-day operations for one of our trusted clients. While based in Bath, this role offers excellent development opportunities, including occasional travel to sister sites for joint training and collaborative projects.

No formal qualifications are required; our client values a strong background in operations or customer-facing environments, direct staff management experience, and a genuine team player.

Qualifications

• Experience in operations, customer service, or property management with staff supervision.
• Strong face-to-face communication with residents.
• Proactive, health-and-safety conscious and compliant.
• Practical leadership and reliability over formal qualifications.

Responsibilities

• Direct and line-manage an in-house team of 9 tradespeople and 2 cleaners, taking responsibility for daily task delegation, team performance, and rota coverage.
• Maintain strong, clear communication with residents on a daily, face-to-face basis to support their customer journey and resolve day-to-day enquiries promptly.
• Oversee general site health, safety, and compliance, conducting regular safety checks and upholding key H&S standards across the property.
• Manage in-house, day-to-day minor maintenance and repair tasks while coordinating with third-party subcontractors for larger specialist works.
• Complete essential administrative duties, maintaining accurate tracking sheets, operational reporting, and compliance records.

Skills

Staff management

Customer service

Health & safety orientation

Communication skills

Team player

Job description

£34,000 to £34,500 per year, Overtime, Annual Holidays

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

08/11/2026

About this job

Randstad C&P are seeking an enthusiastic, hands-on Assistant Operations Manager to oversee day-to-day operations for one of our trusted clients.

While based in Bath, this role offers excellent development opportunities, including occasional travel to sister sites for joint training and collaborative projects.

No formal qualifications are required, our client values a strong background in operations or customer-facing environments, direct staff management experience, and a genuine team player.

If you are proactive, health-and-safety conscious, and thrive in a busy, team-oriented setting, this role provides an ideal step to lead staff and deliver exceptional resident experiences.

Package Competitive base salary of £34,000 per annum Additional earning potential with overtime opportunities Full-time 37 hours per week Monday to Friday Permanent role 33 days annual holidays Training and development Generous pension scheme Comprehensive employee support and health and well-being programs

Duties

• Direct and line-manage an in-house team of 9 tradespeople and 2 cleaners, taking responsibility for daily task delegation, team performance, and rota coverage
• Maintain strong, clear communication with residents on a daily, face-to-face basis to support their customer journey and resolve day-to-day enquiries promptly
• Oversee general site health, safety, and compliance, conducting regular safety checks and upholding key H&S standards across the property
• Manage in-house, day-to-day minor maintenance and repair tasks while coordinating with third-party subcontractors for larger specialist works
• Complete essential administrative duties, maintaining accurate tracking sheets, operational reporting, and compliance records

Requirements

• Experience in operations, customer service, or property management with direct experience managing or supervising staff
• Outstanding face-to-face communication skills and a confident, approachable manner when dealing with residents
• A proactive, health-and-safety-conscious mindset with a strong attention to operational compliance and record-keeping
• Practical capability and experience over formal qualifications: reliability, leadership, and drive are what count

Interested?

Randstad CPE values diversity and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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