Assistant Building Manager

IWFM; Bath; Hybrid; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Generous pension

Annual holidays plus bank holidays

Training and progression opportunities

Job summary

Randstad CPE is recruiting on behalf of a national client for an Assistant Building Manager to join their onsite team. You will serve as the face of the building, ensuring exceptional customer service, managing front‑of‑house operations and driving a welcoming community culture for all residents.

This is a full-time, permanent role at 37.5 hours per week, with a competitive salary up to 34,500 per annum, plus a pension, holidays and training opportunities.

Qualifications

• Experience supervising customer-facing teams in service settings.
• Strong leadership and problem-solving abilities.
• Ability to use basic CRM or operational systems.

Responsibilities

• Serve as the primary contact for resident enquiries and community activities.
• Supervise front-of-house and reception operations for seamless service.
• Coordinate daily rosters for customer service and housekeeping staff.
• Oversee cleaning standards, site walk-throughs and contractor visits.
• Support occupancy targets by hosting property tours and leads.

Skills

Customer-facing supervision

Leadership

Organisational skills

CRM software

Tools

CRM software

Job description

Are you looking for your next step in property operations?

We are recruiting on behalf of a national client for a Assistant Building Manager to join their onsite team. You will serve as the face of the building, ensuring exceptional customer service, managing front–of–house operations, and driving a welcoming community culture for all residents.

The Package:

• Competitive salary of up to 34,500 per annum
• Full–time and permanent, 37.5 hours per week
• Generous company pension scheme
• Annual holidays plus bank holidays
• Training and progression opportunities

Key Responsibilities:

• Serve as the primary point of contact for resident enquiries, complaints, and community activities.
• Supervise community hub and reception operations to ensure seamless daily service.
• Guide and coordinate daily rotas for customer service and housekeeping staff.
• Oversee cleaning standards, perform site walk–throughs, and coordinate contractor visits.
• Support occupancy targets by hosting property tours and assisting with prospective resident leads.

What We Are Looking For:

• Background in customer–facing supervision across hotels, co–working spaces, retail, gyms, or residential property.
• Warm, approachable leadership style with strong problem–solving skills.
• Good organisational skills and comfort using basic CRM or operational systems.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.