Assistant Manager: Lead Teams, Grow Profits & Service

Five Guys; Winchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus up to 15%

Secret Shopper bonus up to £2,000

33 days holiday

Free food on shift

Life assurance

Pension scheme

Wellbeing support

Job summary

Five Guys in Winchester seeks an Assistant Manager to partner with the General Manager in driving profitable restaurant results while ensuring exceptional customer service. You will coach shifts, lead teams, and continuously uphold our quality standards on burgers, fries, and guest experience.

You’ll be responsible for smooth shift operations, resolving issues promptly, and developing talent for long-term growth within a high-energy QSR environment.

Qualifications

• 1–2 years of management experience in a high-volume hospitality or QSR environment
• Ability to run a busy shift with strong energy and customer focus
• Experience with P&L, labour costs and inventory is a plus

Responsibilities

• Support the General Manager in delivering profitable results and an excellent customer experience
• Lead, coach and motivate team members to maintain high energy and standards
• Resolve customer issues promptly and transparently
• Ensure smooth shift operations and adherence to Five Guys values
• Spot and develop talent to build a strong pipeline

Skills

Leadership

Coaching

Customer service

People management

Job description

Five Guys in Winchester seeks an Assistant Manager to partner with the General Manager in driving profitable restaurant results while ensuring exceptional customer service. You will coach shifts, lead teams, and continuously uphold our quality standards on burgers, fries, and guest experience.

You’ll be responsible for smooth shift operations, resolving issues promptly, and developing talent for long-term growth within a high-energy QSR environment.