Assistant Manager — Lead Team, Drive Growth

Five Guys; Portsmouth; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Bonus up to 15% of annual salary

Secret Shopper bonus up to £2,000

Life assurance

Stream wellbeing app access

Employee discount program (Five Guys)

Résumé du poste

Five Guys in Portsmouth is seeking an Assistant Manager to lead shift teams, uphold our standards for burgers and service, and support the General Manager in daily operations.

You will drive customer satisfaction, manage costs, and develop a high-energy team in a fast-paced, enjoyable workplace.

This role offers strong growth potential within Five Guys through leadership opportunities and a collaborative, values-driven culture.

Qualifications

• 1–2 years of management experience in a high-volume hospitality or QSR environment.
• A track record of delivering excellent guest experiences and high Mystery Shopper scores.
• Experience assisting with P&L, labour costs and inventory/waste control.
• Demonstrated ability to lead, coach, and develop a team.
• Strong understanding of food safety, hygiene and safety standards.
• Flexible to work evenings, weekends and holidays.

Responsabilités

• Lead Shift Managers and Crew on the line and dining area.
• Support the General Manager in delivering perfect burgers & fries and store results.
• Create an engaging working environment aligned with Five Guys values.
• Address customer complaints promptly and honestly.
• Ensure smooth shift operations and contribute to long-term planning.
• Own your shift's P&L and drive sales while controlling costs.

Connaissances

Management experience

Customer service

Financial acumen

Leadership

Operational excellence

Flexibility

Description du poste

Five Guys in Portsmouth is seeking an Assistant Manager to lead shift teams, uphold our standards for burgers and service, and support the General Manager in daily operations.

You will drive customer satisfaction, manage costs, and develop a high-energy team in a fast-paced, enjoyable workplace.

This role offers strong growth potential within Five Guys through leadership opportunities and a collaborative, values-driven culture.